Tripjyada Pvt. Ltd. (“Tripjyada,” “we,” “us,” or “our”) operates the website tripjyada.com and provides travel planning, booking, and Destination Management (DMC) services across Sikkim, Darjeeling, Bhutan, Meghalaya, Arunachal Pradesh, Kashmir, and Andaman. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using our website or booking a trip with us, you agree to the practices described in this policy.
We may collect the following categories of information:
Personal Details Name, phone number, email address, city, and any details you provide through enquiry forms, WhatsApp, or phone calls.
Travel & Booking Information Travel dates, destination preferences, number of travelers, group composition, and special requirements (e.g., dietary needs, accessibility needs).
Identity & Travel Documents For certain destinations requiring permits (such as Bhutan, Sikkim’s restricted areas, or Arunachal Pradesh), we may collect copies of government-issued ID proof, passport details, and photographs, as required by permit authorities.
Payment Information Billing details and transaction records processed through our payment partners. We do not store your complete card or banking credentials on our servers.
Technical Information IP address, browser type, device information, and website usage data collected automatically through cookies and analytics tools.
Communication Records Records of enquiries, calls, and messages exchanged with our team for service and quality purposes.
We use the information we collect to:
We do not sell your personal information to third parties.
We may share your information with:
We share only the information necessary for each of these purposes and require our partners to handle your data responsibly.
Our website may use cookies and similar technologies to improve browsing experience, remember preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some website features may not function properly as a result.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may have the right to:
To exercise any of these rights, please contact us using the details below.
With your consent, we may send you offers, travel inspiration, and updates via email, SMS, or WhatsApp. You can opt out of marketing communications at any time by replying “STOP” or contacting us directly.
Our website may contain links to third-party websites (such as hotel partners or payment gateways). We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent, except as necessary to process family bookings submitted by a parent or guardian.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Tripjyada Travel Pvt. Ltd. Head Office: College Para, Kadamtala, Baramohan Singh Road, Matigara, Siliguri, West Bengal 734011 Phone: +91 95585 15518 | +91 90837 01454 Email: info@tripjyada.com
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